Parking Ambassador - MGM National Harbor

MGM Resorts International; Oxon Hill (MD); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health & income protection

Employee discounts

Free meals

Free parking

Benefits package

Job summary

MGM Resorts International invites applications for the Parking Ambassador position at MGM National Harbor in National Harbor, Maryland. You will be the first friendly face guests meet, guiding them to parking and helping with directions and arrival experiences while maintaining a safe and orderly front-of-house area.

The ideal candidate is at least 18 years old, possesses a High School Diploma or GED, and has 6+ months of customer service experience.

Qualifications

• 6+ months of prior relevant experience in customer service.
• High School Diploma, GED or equivalent.

Responsibilities

• Greet guests warmly upon arrival and assist with questions, directions, and transportation needs.
• Open doors and welcome guests into the property with professionalism and enthusiasm.
• Support Bell and Valet teams to ensure seamless arrival and departure experiences.
• Assist employees and guests in parking and curbside areas as needed.
• Address guest concerns promptly and follow company policies and service standards.
• Learn and follow all company and departmental policies, procedures, and service standards.
• Help maintain a safe, organized, and guest-friendly arrival experience.

Skills

Customer service

Education

High School Diploma or GED

Job description

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

First impressions matter—and you’ll be the first smile guests see! As a Parking Ambassador at MGM National Harbor, you’ll set the tone for an unforgettable visit by welcoming guests, helping them get where they’re going, and creating that “wow” moment right from arrival. If you love people, fast‑paced energy, and being part of a hospitality‑driven team, this is your spotlight role.

THE DAY-TO-DAY:

• Greet guests warmly upon arrival and assist with questions, directions, and transportation needs
• Open doors and welcome guests into the property with professionalism and enthusiasm
• Support Bell and Valet teams to ensure seamless arrival and departure experiences
• Assist employees and guests in parking and curbside areas as needed
• Address guest concerns promptly and ...
• Learn and follow all company and departmental policies, procedures, and service standards
• Help maintain a safe, organized, and guest‑friendly arrival experience

THE IDEAL CANDIDATE:

• At least 18 years of age
• Has a High School Diploma, GED or equivalent
• 6+ Months of Prior Relevant Experience in Customer Service

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefitsProfessional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11858

Pay Rate:

The rate for this role is:

$15.84

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.