Parking Concierge: Welcomes Guests & Smooth Arrivals

MGM Resorts International; Oxon Hill (MD); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health & income protection

Employee discounts

Free meals

Free parking

Benefits package

Job summary

MGM Resorts International invites applications for the Parking Ambassador position at MGM National Harbor in National Harbor, Maryland. You will be the first friendly face guests meet, guiding them to parking and helping with directions and arrival experiences while maintaining a safe and orderly front-of-house area.

The ideal candidate is at least 18 years old, possesses a High School Diploma or GED, and has 6+ months of customer service experience.

Qualifications

• 6+ months of prior relevant experience in customer service.
• High School Diploma, GED or equivalent.

Responsibilities

• Greet guests warmly upon arrival and assist with questions, directions, and transportation needs.
• Open doors and welcome guests into the property with professionalism and enthusiasm.
• Support Bell and Valet teams to ensure seamless arrival and departure experiences.
• Assist employees and guests in parking and curbside areas as needed.
• Address guest concerns promptly and follow company policies and service standards.
• Learn and follow all company and departmental policies, procedures, and service standards.
• Help maintain a safe, organized, and guest-friendly arrival experience.

Skills

Customer service

Education

High School Diploma or GED

Job description

MGM Resorts International invites applications for the Parking Ambassador position at MGM National Harbor in National Harbor, Maryland. You will be the first friendly face guests meet, guiding them to parking and helping with directions and arrival experiences while maintaining a safe and orderly front-of-house area.

The ideal candidate is at least 18 years old, possesses a High School Diploma or GED, and has 6+ months of customer service experience.