Parking Ambassador - MGM Grand

MGM Resorts International; Las Vegas (NV); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness program

Free meals

Free parking

Employee discounts

Development opportunities

Volunteer opportunities

Descripción de la vacante

MGM Resorts International in Las Vegas seeks a Parking Ambassador to create a welcoming first impression and manage vehicle flow in a fast-paced environment at MGM Grand. You will assist guests with hotel information and local attractions, addressing concerns with professionalism and escalating as needed.

The starting hourly rate is $14.65, with benefits including free meals, free parking, wellness and development opportunities, and employee discounts.

Formación

• Must be at least 18 years of age.
• High School Diploma or GED required.
• 6+ Months of prior relevant guest service experience required.

Responsabilidades

• Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services.
• Meet the demands of a fast-paced environment by following all protocols and using good judgment to assist with regulating the movement and flow of vehicles to avoid traffic congestion and delays.
• Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local attractions/activities/events in order to respond to guest inquiries accurately.
• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty.
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation.

Conocimientos

Guest service

Communication

Educación

High School Diploma or GED

Descripción del empleo

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Parking Ambassador at MGM Grand, you create a welcoming first impression by delivering friendly, efficient service from the moment guests arrive.
You’ll manage vehicle flow in a fast-paced environment, ensuring safe and seamless parking operations while minimizing congestion and delays. As a knowledgeable property ambassador, you’ll assist guests with hotel information, local attractions, and personalized recommendations. You’ll also address guest concerns with professionalism, escalating issues as needed and maintaining a secure, service-focused environment.

THE STARTING RATE:

$14.65

THE DAY-TO-DAY:

• Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services
• Meet the demands of a fast-paced environment by following all protocols and using good judgment to assist with regulating the movement and flow of vehicles to avoid traffic congestion and delays
• Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local attractions/activities/events in order to respond to guest inquiries accurately
• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation

THE IDEAL CANDIDATE:

• Must be at least 18 years of age required
• High School Diploma or GED required
• 6+ Months of prior relevant guest service experience required

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11401

Are you ready to JOIN THE SHOW?