Park Visitor Services & Reservations Specialist

State of Arkansas; Northern (KY); Hybrid; USD 36,000 - 53,000; Part time

Job summary

The State of Arkansas, Department of Parks, Heritage and Tourism, seeks a Park Specialist to assist in daily maintenance, visitor services, and conservation across state parks. The role focuses on ensuring facilities are clean, safe, and accessible while delivering outstanding customer service to park guests.

Responsibilities include front desk operations, reservations, cash handling, merchandise sales, and supporting events and programs.

Qualifications

• At least six months of experience in customer service, bookkeeping, or retail operations.
• Excellent public relations skills and professional phone etiquette.
• Ability to handle cash transactions and operate a register.
• Knowledge of basic bookkeeping and accounting principles.

Responsibilities

• Receives and confirms room reservations via telephone and deposits.
• Greets and registers guests, assigns rooms, and checks in/out.
• Answers inquiries and provides information on services and local attractions.
• Totals and balances the cash register and prepares daily reports.
• May sell merchandise and assist with inventory and housekeeping duties.
• Provide friendly customer service and enforce park policies.

Skills

Customer service

Cash handling

Retail operations

Job description

The State of Arkansas, Department of Parks, Heritage and Tourism, seeks a Park Specialist to assist in daily maintenance, visitor services, and conservation across state parks. The role focuses on ensuring facilities are clean, safe, and accessible while delivering outstanding customer service to park guests.

Responsibilities include front desk operations, reservations, cash handling, merchandise sales, and supporting events and programs.