Park Operations & Guest Services Lead

State of Arkansas; Bismarck (AR); On-site; USD 36,000 - 53,000; Full time

Job summary

The State of Arkansas, DeGray Lake Resort Park, seeks a Park Specialist to assist daily maintenance, guest services, and conservation efforts in state parks. You will help keep facilities, landscapes, and public areas clean, safe, and accessible while providing information on park rules and local attractions.

This position requires lifting 20 pounds, working 8:30 AM to 3:30 PM, and may include holidays and weekends. Classification: Park Specialist, Pay Grade SGS02. Salary range applies.

Qualifications

• Six months of experience in customer service, bookkeeping, retail operations, or a related field.
• Knowledge of basic bookkeeping and accounting principles.
• Ability to operate standard office equipment and maintain filing systems.
• Strong customer service and communication skills.

Responsibilities

• Manage front desk operations and guest check-in/out.
• Process deposits, mail confirmations, and refunds.
• Maintain guest accounts and post charges accurately.
• Handle cash register and daily financial reporting.
• Monitor inventory and order supplies; assist merchandising.
• Assist with special events and park programs.

Skills

Bookkeeping

Customer service

Office procedures

Cash handling

Inventory control

Data entry

Tools

POS terminals

Accounting software

Database management

Job description

The State of Arkansas, DeGray Lake Resort Park, seeks a Park Specialist to assist daily maintenance, guest services, and conservation efforts in state parks. You will help keep facilities, landscapes, and public areas clean, safe, and accessible while providing information on park rules and local attractions.

This position requires lifting 20 pounds, working 8:30 AM to 3:30 PM, and may include holidays and weekends. Classification: Park Specialist, Pay Grade SGS02. Salary range applies.