Park Team Member

Kids Empire; Wellington (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

An entertainment provider in Florida is seeking a Park Team Member to be the first point of contact for guests and ensure their comfort and safety. The job involves greeting guests, managing check-in processes, monitoring park rules, and maintaining cleanliness in the environment. Ideal candidates should have good communication skills, customer service experience, and the ability to work independently, especially with children. This is an entry-level, part-time position with weekend and holiday work required.

Qualifications

• Able to work with children.
• Good communication skills and customer service skills.
• Read and write in English.

Responsibilities

• Greet customers and ensure their comfort in the park.
• Operate the check-in process and manage payments.
• Monitor park for hazards and enforce rules.
• Clean and sanitize park structures.

Skills

Customer Service Skills

Good Communication

Ability to Work Independently

iPad Operation

Job description

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Objective

Team Members are the initial contact between guests and Kids Empire. They ensure guest satisfaction, addressing questions or comments guests may have while present at Kids Empire. Team Member workers perform many tasks with families and peers throughout the park to ensure guests have an excellent and safe time.

Essential Job Functions

• Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check‑in process by having guests sign the liability waiver and guest information such as address, name, email address, phone number by having guest utilize an iPad.
• Operate the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
• Operating the billing transactions accurately by verifying the amount displayed on the POS.
• Organize the refrigerator with drinks, snacks, chips and ice cream.
• Check snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.
• Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
• Clean restrooms and sanitize all park structures such as tables, chairs, playground structure.
• Assist and participate in family events and ensure that events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Must be able to work in noisy environments created by guests, such as children yelling and music
• Must be able to tolerate a hectic and busy work environment during scheduled hours
• Must be comfortable with heights and tight spaces

Qualifications

• Work weekends and holidays
• Able to work with children
• Operate an iPad
• Good communication skills, and customer service skills
• Work independently
• Read and write in English

Seniority Level

• Entry level

Employment Type

• Part-time

Job Function

• Management and Manufacturing

Industries

• Entertainment Providers