Park Team Member

Kids Empire; Houston (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A children's entertainment center in Houston is seeking a Park Team Member for a part-time role. This entry-level position involves assisting guests, managing transactions, and ensuring a safe and enjoyable environment. Ideal candidates should have good communication skills, be able to work with children, and have the ability to operate an iPad. Weekend and holiday availability is required.

Qualifications

• Must work weekends and holidays.
• Able to work with children.
• Read and write in English.

Responsibilities

• Attend to customers quickly and make them feel comfortable.
• Operate the check-in process using an iPad.
• Manage cash flow and transactions at the front cash counter.
• Monitor for unsafe hazards and ensure guest adherence to rules.
• Assist in family events and ensure efficient operation.

Skills

Good communication skills

Customer service skills

Ability to work independently

Effective iPad operation

Job description

Overview

Join to apply for the Park Team Member role at Kids Empire.

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Members perform many tasks with families and peers throughout the park to ensure guests have an excellent and safe time while at Kids Empire.

Responsibilities

• Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and collect guest information such as address, name, email address, and phone number using an IPAD.
• Operating the front cash counter for receiving the exact bill amount from guests, managing cash flow by registering transactions daily, taking payments by cash or card, and providing exact change when needed.
• Processing billing transactions accurately by verifying the amount displayed on the POS.
• Organizing the refrigerator with drinks, snacks, chips and ice cream.
• Checking snack inventory and communicating with management to order snacks from specified vendors to replenish stock.
• Walking the floor regularly to monitor for unsafe hazards and ensure guests follow park attendance rules, regulations, and guidelines.
• Cleaning restrooms and sanitizing all park structures (e.g., tables, chairs, playground structures).
• Assisting and participating in family events and ensuring events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, and twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Must be able to work in noisy environments created by guests, such as children yelling and music
• Must be able to tolerate a hectic and busy work environment during scheduled hours
• Must be comfortable with heights and tight spaces

Qualifications

• Work weekends and holidays
• Able to work with children
• Operate an iPad
• Good communication skills and customer service skills
• Work independently
• Read and write in English

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing
• Industries: Entertainment Providers