Park Team Member

Kids Empire; Aurora (CO); On-site; USD 20,664 - 27,552; Part time

Job summary

A family-friendly amusement venue located in Aurora, Colorado, is looking for part-time Team Members. Responsibilities include ensuring guest satisfaction, cash handling, and maintaining safety standards. Candidates should possess good communication and customer service skills, as well as the ability to work weekends and holidays. The work environment can be busy and noisy, so comfort with children and hectic settings is essential.

Qualifications

• Candidates must be able to work weekends and holidays.
• Must be comfortable with heights and tight spaces.
• Must be able to tolerate a busy work environment.

Responsibilities

• Attend customers quickly and ensure they feel comfortable.
• Operate the check-in process and cash counter.
• Monitor safety and cleanliness throughout the park.

Skills

Good communication skills

Customer service skills

Ability to operate an iPad

Ability to work with children

Job description

3 weeks ago Be among the first 25 applicants.

Objective

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Essential Job Functions

• Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check‑in process by having guests sign the liability waiver, entry information such as address, name, email address, and phone number using an iPad.
• Operating the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount of transactions on a daily basis, taking payment from guests by cash or card, and providing exact change if the payment is made by cash.
• Operating the billing transactions accurately by verifying the amount displayed on the POS.
• Organizing the refrigerator with drinks, snacks, chips, and ice cream.
• Checking snack inventory is sufficient and communicating with management to order snacks from specified vendors to replenish stock.
• Walking the floor regularly to monitor that there are no unsafe hazards present and that guests are following the park attendance rules, regulations, and guidelines.
• Cleaning restrooms and all park structures (tables, chairs, playground structure).
• Assisting and participating in family events and ensuring that events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, twist constantly.
• Frequent bilateral hand movements.
• Good finger dexterity.
• Must be able to work in noisy environments created by guests, such as children yelling and music.
• Must be able to tolerate a hectic and busy work environment during scheduled hours.
• Must be comfortable with heights and tight spaces.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Good communication skills and customer service skills.
• Work independently.
• Read and write in English.

Seniority level

Not Applicable

Employment type

Part‑time

Job function

Management and Manufacturing

Industry

Entertainment Providers