Park Team Member

Kids Empire; Minneapolis (MN); On-site; USD 20,664 - 27,552; Part time

Job summary

A family entertainment venue in Minneapolis is seeking a part-time Park Team Member to ensure guest satisfaction and safety. Responsibilities include greeting guests, managing transactions, and maintaining cleanliness. Ideal candidates will have strong communication skills and enjoy working with children. This entry-level role requires availability on weekends and holidays.

Qualifications

• Willingness to work weekends and holidays.
• Effective communication in English.
• Ability to work independently.

Responsibilities

• Greeting and assisting guests to ensure comfort.
• Managing check-in and cash transactions.
• Ensuring safety and cleanliness throughout the park.
• Monitoring attendance rules and providing support during events.

Skills

Good communication skills

Customer service skills

Ability to work with children

Ability to operate an iPad

Job description

Overview

Join to apply for the Park Team Member role at Kids Empire.

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Essential Job Functions

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and provide guest information such as address, name, email address, and phone number using an IPAD.
• Operating the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
• Verifying the amount displayed on the POS for billing transactions.
• Organizing the refrigerator with drinks, snacks, chips and ice cream.
• Checking snack inventory is sufficient and communicating with management to order snacks from specified vendors to replenish stock.
• Walking the floor regularly to monitor for unsafe hazards and ensure guests are following park attendance rules, regulations, and guidelines.
• Cleaning restrooms and sanitizing all park structures (tables, chairs, playground structures).
• Assisting and participating in family events and ensuring events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, and twist constantly.
• Frequent bilateral hand movements.
• Good finger dexterity.
• Must be able to work in noisy environments created by guests (children yelling and music).
• Must be able to tolerate a hectic and busy work environment during scheduled hours.
• Must be comfortable with heights and tight spaces.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an IPad.
• Good communication skills and customer service skills.
• Work independently.
• Read and write in English.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Entertainment Providers