Park Team Member

Kids Empire; Deer Park (TX); On-site; USD 13,776 - 20,664; Part time

Job summary

A family entertainment center in Deer Park, Texas is seeking a Park Team Member to enhance guest experiences. This part-time role involves customer interaction, cash handling, and maintaining a safe environment. Candidates must be able to work independently, communicate effectively, and have a passion for working with children. Flexibility for weekends and holidays is required.

Qualifications

• Must be able to work weekends and holidays.
• Good finger dexterity required.
• Must be comfortable with heights and tight spaces.

Responsibilities

• Attend to customers promptly and ensure their comfort.
• Operate check-in processes and collect guest information.
• Manage cash flow at the front counter and verify transactions.
• Walk the floor to ensure safety and compliance with rules.
• Assist in family events to ensure they run efficiently.

Skills

Good communication skills

Customer service skills

Able to work with children

Ability to operate an iPad

Job description

Overview

Join to apply for the Park Team Member role at Kids Empire

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Responsibilities

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and collect guest information such as address, name, email address, and phone number using an iPad.
• Operating the front cash counter for receiving the exact bill amount from guests, managing cash flow by recording transactions daily, taking payments by cash or card, and providing exact change when payment is by cash.
• Verifying billing transactions by checking the amount displayed on the POS.
• Organizing the refrigerator with drinks, snacks, chips and ice cream.
• Checking snack inventory and communicating with management to order snacks from specified vendors to replenish stock.
• Walking the floor to monitor for unsafe hazards and ensure guests follow park attendance rules, regulations, and guidelines.
• Cleaning restrooms and sanitizing all park structures (tables, chairs, playground structures).
• Assisting and participating in family events and ensuring events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, and twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Must be able to work in noisy environments created by guests (children yelling, music)
• Must be able to tolerate a hectic and busy work environment during scheduled hours
• Must be comfortable with heights and tight spaces

Qualifications

• Work weekends and holidays
• Able to work with children
• Operate an iPad
• Good communication skills and customer service skills
• Work independently
• Read and write in English

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Entertainment Providers