Park Team Member

Kids Empire; Farmington Hills (MI); On-site; USD 16,531 - 20,664; Part time

Job summary

A family entertainment provider in Farmington Hills is seeking part-time Team Members to ensure guest satisfaction and safety. Responsibilities include greeting guests, managing cash transactions, and maintaining cleanliness throughout the park. Ideal candidates will possess strong customer service skills and a willingness to work with children. The role requires weekend and holiday availability, making it perfect for those seeking flexible part-time work.

Qualifications

• Must be able to work weekends and holidays.
• Good finger dexterity required.
• Must be comfortable in noisy and hectic environments.

Responsibilities

• Greeting customers and ensuring their comfort.
• Operating the check-in process with guests' information.
• Managing cash transactions at the front counter.
• Monitoring the floor for safety hazards.
• Cleaning park structures and facilities.

Skills

Customer service skills

Good communication skills

Ability to work independently

Ability to operate an iPad

Experience working with children

Job description

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Essential Job Functions:

• Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check‑in process by having guests sign the liability waiver and provide guest information such as address, name, email address, and phone number via an iPad.
• Operating the front cash counter for receiving the exact bill amount from guests, managing the cash flow by registering the amount of transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
• Operating the billing transactions accurately by verifying the amount displayed on the POS.
• Organizing the refrigerator with drinks, snacks, chips and ice cream.
• Checking snack inventory is sufficient and ensuring communication with management to order snacks from specified vendors to replenish stock.
• Walking the floor regularly to monitor that there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
• Cleaning restrooms and all park structures such as tables, chairs, and playgrounds.
• Assisting and participating in family events and ensuring that events operate efficiently.
• Performing other duties as assigned.

Physical Demands:

• Stand, walk, bend, twist constantly.
• Frequent bilateral hand movements.
• Good finger dexterity.
• Must be able to work in noisy environments created by guests, such as children yelling and music.
• Must be able to tolerate a hectic and busy work environment during scheduled hours.
• Must be comfortable with heights and tight spaces.

Qualifications:

• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Good communication skills and customer service skills.
• Work independently.
• Read and write in English.

Seniority Level: Entry level

Employment Type: Part-time

Job Function: Management and Manufacturing

Industries: Entertainment Providers