Park Team Member

Kids Empire; Midvale (UT); On-site; USD 16,531 - 20,664; Part time

Job summary

A children's entertainment center in Midvale is seeking Team Members to engage with guests and ensure their satisfaction. Candidates must possess good communication skills, have the ability to work independently, and operate an iPad. Responsibilities include managing cash transactions, monitoring safety protocols, and assisting in family events, requiring availability on weekends and holidays.

Qualifications

• Must be able to work weekends and holidays.
• Must be able to work independently.
• Must read and write in English.

Responsibilities

• Greet guests and ensure their comfort in the park.
• Manage cash flow and process transactions accurately.
• Monitor safety rules and assist with family events.

Skills

Good communication skills

Customer service skills

Ability to work with children

Operating an iPad

Job description

Objective

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Essential Job Functions

• Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check‑in process by having guests sign the liability waiver and provide guest information such as address, name, email address, phone number using an iPad.
• Operating the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
• Operating the billing transactions accurately by verifying the amount displayed on the POS.
• Organizing the refrigerator with drinks, snacks, chips, and ice cream.
• Checking snack inventory is sufficient and ensuring communication with management to order snacks from specified vendors to replenish stock.
• Walking the floor regularly to monitor that there are no unsafe hazards present and that guests are following the park attendance rules, regulations, and guidelines.
• Cleaning restrooms and sanitizing all park structures (e.g., tables, chairs, playground structure).
• Assisting and participating in family events and ensuring that events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, and twist constantly.
• Frequent bilateral hand movements.
• Good finger dexterity.
• Must be able to work in noisy environments created by guests, such as children yelling and music.
• Must be able to tolerate a hectic and busy work environment during scheduled hours.
• Must be comfortable with heights and tight spaces.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Good communication skills and customer service skills.
• Work independently.
• Read and write in English.