Park Team Member

Kids Empire; Columbus (GA); On-site; USD 16,531 - 20,664; Part time

Job summary

A popular family entertainment center in Columbus, GA is seeking a Park Team Member for part-time work. The role involves managing guest check-ins, ensuring safety, and providing exceptional customer service. Ideal candidates should be comfortable working with children and managing cash transactions. Strong communication skills are essential for this fun and engaging environment.

Qualifications

• Ability to work weekends and holidays.
• Aptitude for working with children.
• Proficiency in handling cash and card transactions.

Responsibilities

• Attend to guests promptly and provide comfortable ambiance.
• Manage check-in process and collect guest information.
• Monitor safety and ensure adherence to park rules.

Skills

Good communication skills

Customer service skills

Ability to work independently

Tools

iPad

Job description

Overview

Join to apply for the Park Team Member role at Kids Empire

The Park Team Member is the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Members work with families and peers throughout the park to ensure guests are having an excellent and safe time at Kids Empire.

Essential Job Functions

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and collect guest information (address, name, email address, phone number) using an iPad.
• Operating the front cash counter, handling cash or card payments, providing exact change when needed, and registering transactions daily.
• Verifying billing transactions by checking the amount displayed on the POS.
• Organizing the refrigerator with drinks, snacks, chips and ice cream; monitoring snack inventory and coordinating with management to replenish stock.
• Walking the floor to monitor for unsafe hazards and to ensure guests follow park rules and guidelines.
• Cleaning restrooms and sanitizing park structures (tables, chairs, playground structures).
• Assisting and participating in family events and ensuring events operate efficiently.
• Other duties as assigned.

Physical Demands

• Stand, walk, bend, and twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Work in noisy environments with guests (children, music)
• Handle a hectic and busy work environment during scheduled hours
• Be comfortable with heights and tight spaces

Qualifications

• Ability to work weekends and holidays
• Able to work with children
• Operate an iPad
• Good communication and customer-service skills
• Work independently
• Read and write in English

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Entertainment Providers