Park Team Member

Kids Empire; Mundelein (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A children's entertainment center in Mundelein is seeking a Park Team Member. This entry-level position involves ensuring guest satisfaction, operating the check-in process, and managing cash transactions. Ideal candidates will have good communication skills and the ability to work in a fast-paced, child-friendly environment. The job requires weekend availability and independence in tasks.

Qualifications

• Must be able to work with children.
• Familiar with operating an iPad.
• Must be able to read and write in English.

Responsibilities

• Attend to customers quickly and greet them.
• Operate the check-in process and collect guest information.
• Manage daily cash flow and handle transactions.

Skills

Good communication

Customer service skills

Ability to work independently

Comfortable with heights

Able to work weekends and holidays

Job description

Overview

Join to apply for the Park Team Member role at Kids Empire.

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Members perform many tasks with families and peers throughout the park to ensure guests are having an excellent and safe time at Kids Empire.

Responsibilities

• Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and collect guest information (address, name, email, phone) using an iPad.
• Operates the front cash counter for receiving the exact bill amount from guests, managing daily cash flow, taking payments by cash or card, and providing exact change when needed.
• Processing billing transactions accurately by verifying the amount displayed on the POS.
• Organizes the refrigerator with drinks, snacks, chips and ice cream.
• Checks snack inventory and communicates with management to order snacks from specified vendors to replenish stock.
• Walks the floor regularly to monitor for unsafe hazards and ensure guests follow park attendance rules, regulations and guidelines.
• Clean restrooms and sanitize park structures (e.g., tables, chairs, playground structures).
• Assist and participate in family events and ensure events operate efficiently.
• Other duties as assigned.

Physical Demands

• Stand, walk, bend, and twist constantly.
• Frequent bilateral hand movements.
• Good finger dexterity.
• Must be able to work in noisy environments created by guests, such as children yelling and music.
• Must be able to tolerate a hectic and busy work environment during scheduled hours.
• Must be comfortable with heights and tight spaces.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Good communication and customer service skills.
• Work independently.
• Read and write in English.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Entertainment Providers