Park Team Member

Kids Empire; Pasadena (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A family entertainment center in Pasadena, Texas, is seeking a Park Team Member. The role involves ensuring guest satisfaction, monitoring safety, and handling transactions. Ideal candidates should have good communication skills and be able to work with children. This is an entry-level, part-time position requiring weekend and holiday availability. Join a fun and dynamic environment where you can interact with guests while ensuring their safety and enjoyment.

Qualifications

• Must be flexible to work weekends and holidays.
• Work effectively in a noisy environment.
• Read and write in English.

Responsibilities

• Ensure guest satisfaction and address inquiries.
• Operate the check-in process and handle transactions.
• Monitor safety hazards and ensure compliance with park rules.

Skills

Good communication and customer service skills

Ability to work independently

Ability to work with children

iPad operation skills

Job description

Overview

Join to apply for the Park Team Member role at Kids Empire.

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Members work with families and peers throughout the park to ensure guests have an excellent and safe time.

Essential Job Functions

• Attending customers as quickly as possible, greeting them, and making them feel comfortable in the park ambiance.
• Operating the check-in process by having guests sign the liability waiver and collect guest information (address, name, email, phone) using an iPad.
• Operating the front cash counter, handling transactions accurately, and providing exact change if payment is by cash.
• Processing billing transactions by verifying the amount displayed on the POS.
• Organizing the refrigerator with drinks, snacks, chips, and ice cream.
• Checking snack inventory and communicating with management to reorder snacks from specified vendors to replenish stock.
• Walking the floor to monitor safety hazards and ensure guests follow park rules and guidelines.
• Cleaning restrooms and sanitizing park structures (tables, chairs, playground structures).
• Assisting and participating in family events and ensuring events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, and twist constantly.
• Frequent bilateral hand movements and good finger dexterity.
• Must be able to work in noisy environments created by guests, such as children yelling and music.
• Must be able to tolerate a hectic and busy work environment during scheduled hours.
• Must be comfortable with heights and tight spaces.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Good communication and customer service skills.
• Work independently.
• Read and write in English.

Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Entertainment Providers

Note: This listing includes additional job postings and general company information that are not part of the Park Team Member role description.