Park Security Dispatch & Emergency Communications

SeaWorld Parks & Entertainment, Inc.; Orlando (FL); On-site; USD 22,000 - 33,000; Full time

Job summary

SeaWorld Parks & Entertainment is seeking a Security/Dispatch professional to answer calls, disseminate emergency information, and monitor alarms across the Orlando park. You will coordinate with management, respond to priority incidents, and ensure guest and employee safety.

The role requires a high school diploma, 18+ years old, CPR training, and a valid driver’s license. The position emphasizes confidentiality, multi-tasking in a fast-paced environment, and the ability to work varied shifts

Qualifications

• Experience in Security and/or Emergency Dispatch environment.
• Excellent written and verbal communications skills.
• Ability to multi-task and adapt to changes in a fast paced work environment.
• Able to complete CPR training/certification.
• Possession of a valid state driver’s license preferred.

Responsibilities

• Answer incoming phone calls concerning general park information, regarding employees, contractors & guests.
• Disseminate park & emergency information to appropriate employees.
• Monitor emergency alarm systems park-wide.
• Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones.
• Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures.
• Maintain confidentiality and professionalism at all times.
• Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support.
• Perform other duties as assigned.

Skills

Security/Dispatch experience

Communication skills

Multitasking

CPR training

Driver's license

Education

High school diploma

Job description

SeaWorld Parks & Entertainment is seeking a Security/Dispatch professional to answer calls, disseminate emergency information, and monitor alarms across the Orlando park. You will coordinate with management, respond to priority incidents, and ensure guest and employee safety.

The role requires a high school diploma, 18+ years old, CPR training, and a valid driver’s license. The position emphasizes confidentiality, multi-tasking in a fast-paced environment, and the ability to work varied shifts