Emergency Communications Dispatcher — Park Ops

Entertainment Places; Williamsburg (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events & giveaways

Job summary

Busch Gardens in Virginia is seeking a dedicated Security/Dispatch team member to handle park information calls, disseminate emergency updates, and monitor alarms across the park. You will coordinate with Security Management and respond to First Aid emergencies, maintaining confidentiality and professionalism throughout shifts.

Ideal candidates bring 1 year admin or related experience, a high school diploma, CPR certification, and the ability to work varied shifts, including nights and weekends.

Qualifications

• At least 18 years old.
• High school diploma or equivalent.
• Experience in Security and/or Emergency Dispatch environment.
• Able to complete provided CPR training/certification.
• Excellent written and verbal communications skills.
• Able to multi-task and adapt to changes in a fast-paced work environment.
• Able to work indoors with or without A/C for entire shift.
• Able to sit for long periods of time.
• Available to work varying shifts including opening, mid, and closing shifts; nights, weekends and holidays.
• 1 year administrative or related experience preferred.
• Possession of a valid state driver’s license preferred.

Responsibilities

• Answer incoming phone calls concerning general park information, regarding employees, contractors & guests.
• Disseminate Park & emergency information to appropriate employees.
• Monitor emergency alarm systems park-wide.
• Monitor multiple radio frequencies and disseminate information via radios and phones.
• Assist and respond to priority calls including First Aid and emergency procedures.
• Maintain confidentiality and professionalism at all times.
• Coordinate with Security Management Team to ensure guest services and quality goals are met.
• Perform other duties as assigned.

Skills

Communication

Multi-tasking

Adaptability

Confidentiality

Education

High school diploma

CPR certification

Job description

Busch Gardens in Virginia is seeking a dedicated Security/Dispatch team member to handle park information calls, disseminate emergency updates, and monitor alarms across the park. You will coordinate with Security Management and respond to First Aid emergencies, maintaining confidentiality and professionalism throughout shifts.

Ideal candidates bring 1 year admin or related experience, a high school diploma, CPR certification, and the ability to work varied shifts, including nights and weekends.