Security Dispatcher

Entertainment Places; Williamsburg (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events & giveaways

Job summary

Busch Gardens in Virginia is seeking a dedicated Security/Dispatch team member to handle park information calls, disseminate emergency updates, and monitor alarms across the park. You will coordinate with Security Management and respond to First Aid emergencies, maintaining confidentiality and professionalism throughout shifts.

Ideal candidates bring 1 year admin or related experience, a high school diploma, CPR certification, and the ability to work varied shifts, including nights and weekends.

Qualifications

• At least 18 years old.
• High school diploma or equivalent.
• Experience in Security and/or Emergency Dispatch environment.
• Able to complete provided CPR training/certification.
• Excellent written and verbal communications skills.
• Able to multi-task and adapt to changes in a fast-paced work environment.
• Able to work indoors with or without A/C for entire shift.
• Able to sit for long periods of time.
• Available to work varying shifts including opening, mid, and closing shifts; nights, weekends and holidays.
• 1 year administrative or related experience preferred.
• Possession of a valid state driver’s license preferred.

Responsibilities

• Answer incoming phone calls concerning general park information, regarding employees, contractors & guests.
• Disseminate Park & emergency information to appropriate employees.
• Monitor emergency alarm systems park-wide.
• Monitor multiple radio frequencies and disseminate information via radios and phones.
• Assist and respond to priority calls including First Aid and emergency procedures.
• Maintain confidentiality and professionalism at all times.
• Coordinate with Security Management Team to ensure guest services and quality goals are met.
• Perform other duties as assigned.

Skills

Communication

Multi-tasking

Adaptability

Confidentiality

Education

High school diploma

CPR certification

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

• Answer incoming phone calls concerning general park information, regarding employees, contractors & guests
• Disseminate Park & emergency information to appropriate employees
• Monitor emergency alarm systems park-wide
• Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones
• Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures
• Maintain confidentiality and professionalism at all times
• Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support
• Perform other duties as assigned

What it takes to succeed:

• At least 18 years old
• High school diploma or equivalent
• Experience in Security and/or Emergency Dispatch environment
• Able to complete provided CPR training/certification
• Excellent written and verbal communications skills
• Able to multi-task and adapt to changes in a fast-paced work environment
• Able to work indoors with or without A/C for entire shift
• Able to sit for long periods of time
• Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours
• 1 year administrative or related experience preferred
• Possession of a valid state driver’s license preferred

Compensation:

14.00 USD

The perks of the position:

• Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.