Park Security & Guest Safety Ambassador

Entertainment Places; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Tuition Reimbursement

Life Insurance

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic ambassadors to join our security team. You will help ensure guest safety, deliver a secure park environment, and support operations across security checkpoints, crowd control, and emergency response.

Ideal candidates are 18+, with a high school diploma, CPR/AED and First Aid certification (or ability to obtain), and a valid driver's license. The role requires teamwork and the ability to work outdoors in all weather conditions.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required.
• CPR/AED and First Aid certification or ability to obtain them.
• Excellent communication and interpersonal skills.
• Must have a valid driver’s license.
• Ability to stay calm in high-pressure situations.
• Ability to work outdoors in all weather conditions.
• Ability to stand and walk for long shifts.

Responsibilities

• Ensure guest safety, security and satisfaction at all times.
• Serve in multiple roles providing a reassuring presence for guests and ambassadors.
• Inspect bags and monitor vehicle and pedestrian traffic.
• Perform security checkpoints and general security tasks.
• Respond to emergencies and provide aid as needed.
• Lead security operations and act as OIC in absence of supervisor.
• Maintain order during large crowds and perform traffic control.
• Assist with security lockdowns after hours.

Skills

Guest safety

Communication

Stress management

Multitasking

Driver's license

Education

High school diploma or equivalent

CPR/AED certification

First Aid certification

Job description

SeaWorld Parks & Entertainment is seeking enthusiastic ambassadors to join our security team. You will help ensure guest safety, deliver a secure park environment, and support operations across security checkpoints, crowd control, and emergency response.

Ideal candidates are 18+, with a high school diploma, CPR/AED and First Aid certification (or ability to obtain), and a valid driver's license. The role requires teamwork and the ability to work outdoors in all weather conditions.