Park Operations Lead — Part-Time

skyzone

Santa Clarita (CA)

On-site

USD 28,000 - 34,000

Part time

2 days ago
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Job summary

Sky Zone in Santa Clarita, CA is hiring a part-time Team Lead to oversee daily operations in the Operations department. You will lead on the floor, act as MOD when leaders are off-site, and ensure a safe, high-energy guest experience.

You’ll rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, coaching team members, driving guest engagement, and supporting opening/closing procedures while upholding Sky Zone’s WOW standards.

Qualifications

  • 18 years of age or older.
  • Minimum of 2 years of progressive experience in operations or guest-facing roles.
  • Prior supervisory or leadership experience.
  • Background in retail sales, food & beverage, amusement/entertainment, or recreation preferred.
  • Basic proficiency with technology, including POS systems and Microsoft Office; comfortable learning new platforms.
  • Availability to work evenings, weekends, and holidays.

Responsibilities

  • Act as Manager on Duty (MOD) when GM/OM are not present; ensure operational excellence and safety.
  • Provide on-the-floor leadership by coaching and delegating to Team Members across departments.
  • Fill in across Programs, Café, Front Desk, Events, etc., to maintain guest experiences and flow.
  • Communicate guest issues and safety concerns to the Management Team.
  • Drive membership and program sales by engaging guests and promoting park offerings.

Skills

Leadership
Operations
Guest service
Team supervision
POS systems

Tools

POS systems
Microsoft Office
Teams

Job description

Sky Zone in Santa Clarita, CA is hiring a part-time Team Lead to oversee daily operations in the Operations department. You will lead on the floor, act as MOD when leaders are off-site, and ensure a safe, high-energy guest experience.

You’ll rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, coaching team members, driving guest engagement, and supporting opening/closing procedures while upholding Sky Zone’s WOW standards.

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