Park Operations Lead — Guest Experience & Events

Sky Zone; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Job summary

Sky Zone is seeking a hands-on Team Lead in Florida to supervise daily operations on-site, stepping in as Manager on Duty when leadership isn’t present. You will guide staff in Sales, Parties & Events, and Food & Beverage, while upholding safety and service standards.

Ideal candidates have 2+ years in fast-paced guest-facing roles, a willingness to learn, and the ability to lead by example in a high-energy environment. This is a full-time, on-site position with a competitive benefits package.

Qualifications

• Experience in operations or guest-facing roles.
• Ability to lead by example and motivate a team.
• Strong communication and interpersonal skills.

Responsibilities

• Lead on the floor as Manager on Duty when on-site, ensuring safety and smooth operations.
• Drive guest experience and sales through service excellence and upsell opportunities.
• Oversee multiple park areas (Sales, Parties & Events, F&B/Facilities) and ensure safety, cleanliness, and uptime.

Job description

Sky Zone is seeking a hands-on Team Lead in Florida to supervise daily operations on-site, stepping in as Manager on Duty when leadership isn’t present. You will guide staff in Sales, Parties & Events, and Food & Beverage, while upholding safety and service standards.

Ideal candidates have 2+ years in fast-paced guest-facing roles, a willingness to learn, and the ability to lead by example in a high-energy environment. This is a full-time, on-site position with a competitive benefits package.