Park Operations & Guest Experience Lead

Kids Empire; Escondido (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A children's entertainment company in Escondido is seeking an Assistant Manager to oversee daily operations. Responsibilities include supervising staff, ensuring guest satisfaction, and maintaining park standards. Ideal candidates will have strong leadership and customer service skills, be able to work with children, and have a high school diploma. Weekend and holiday work required. Join a lively atmosphere centered around family engagements.

Qualifications

• Work weekends and holidays required.
• Able to work with children.
• Demonstrating a commitment to safety and emergency preparedness.
• Must be able to read and write in English.

Responsibilities

• Supervise staff and implement operational procedures.
• Ensure guest satisfaction and resolve complaints.
• Audit schedules and assist with park management.
• Monitor for unsafe hazards and enforce park rules.

Skills

Good communication and customer service skills

Leadership skills

Conflict resolution skills

Ability to work independently

Strong organizational skills

Education

High school diploma or equivalent

Tools

iPad

Job description

A children's entertainment company in Escondido is seeking an Assistant Manager to oversee daily operations. Responsibilities include supervising staff, ensuring guest satisfaction, and maintaining park standards. Ideal candidates will have strong leadership and customer service skills, be able to work with children, and have a high school diploma. Weekend and holiday work required. Join a lively atmosphere centered around family engagements.