Park Operations Lead - Guest Experience & Safety

Kids Empire; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A family entertainment center is seeking a Park Supervisor to oversee daily operations, ensuring a safe and enjoyable experience for all visitors. The ideal candidate will supervise staff, manage customer interactions, and address guest needs. A strong commitment to customer service, leadership abilities, and a high school diploma are required. Candidates must be able to work on weekends and have experience working with children.

Qualifications

• Must be able to work weekends and holidays.
• Able to work with children.
• Read and write in English.
• Demonstrating a commitment to safety.
• Ability to make effective decisions in a fast-paced environment.

Responsibilities

• Supervise staff and ensure they meet performance goals.
• Communicate guest issues to the Park Manager.
• Maintain sanitation and cleanliness of the park.
• Assist in scheduling and coordinating family events.
• Monitor for unsafe hazards in the park.

Skills

Customer service skills

Conflict resolution skills

Leadership skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

iPad

Job description

A family entertainment center is seeking a Park Supervisor to oversee daily operations, ensuring a safe and enjoyable experience for all visitors. The ideal candidate will supervise staff, manage customer interactions, and address guest needs. A strong commitment to customer service, leadership abilities, and a high school diploma are required. Candidates must be able to work on weekends and have experience working with children.