Park Operations & Guest Experience Supervisor

Kids Empire; Villa Park (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A children's amusement park in Villa Park is seeking a Park Assistant Manager to oversee daily operations and ensure an enjoyable experience for all guests. The ideal candidate will supervise staff, manage guest interactions, and maintain high safety standards. Leadership and strong communication skills are essential for this role, requiring a high school diploma and the ability to work during weekends and holidays. Interested applicants should apply to join our dynamic team.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Ability to make effective decisions in a fast-paced environment.
• Demonstrating a commitment to safety and emergency preparedness.
• Work independently.
• Read and write in English.

Responsibilities

• Supervise staff and ensure satisfactory job performance.
• Handle guest complaints and ensure satisfaction.
• Assist the Park Manager with training and development.
• Maintain safety and cleanliness in the park.
• Schedule and coordinate family events.

Skills

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Education

High school diploma or equivalent qualification

Tools

iPad

Job description

A children's amusement park in Villa Park is seeking a Park Assistant Manager to oversee daily operations and ensure an enjoyable experience for all guests. The ideal candidate will supervise staff, manage guest interactions, and maintain high safety standards. Leadership and strong communication skills are essential for this role, requiring a high school diploma and the ability to work during weekends and holidays. Interested applicants should apply to join our dynamic team.