Park Manager - Lead Teams, Delight Guests, Grow with Us

Kids Empire; Pasadena (TX); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

Life Insurance

401(k) Matching

EAP

Pet Insurance

Recreational Discounts

Performance-based Bonus

Job summary

Kids Empire seeks a hands-on Park Manager to lead daily operations, oversee staff, and ensure a safe, fun experience for families. You will open/close the park, manage schedules, hire and train team members, handle guest feedback, and coordinate birthday parties and vendor orders.

Ideal candidates have strong leadership, excellent communication, and the ability to work weekends and holidays in a fast-paced environment with children.

Qualifications

• High school diploma or equivalent.
• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Strong communication skills and conflict resolution abilities.
• Leadership and team development skills.
• Work independently and in fast-paced environments.
• Read and write in English.

Responsibilities

• Greet guests promptly and create a welcoming park ambiance.
• Meet production and guest-service goals; ensure safety and fun.
• Create weekly schedules and audit attendance/time clocks.
• Hire qualified employees and train staff on park operations.
• Manage birthday party bookings, vendor orders, and events.
• Open and close the park using keys/code; monitor safety rules.
• Handle guest feedback, complaints, and inquiries to ensure satisfaction.
• Coordinate with corporate teams and suppliers as needed.
• Ensure clean facilities and safe play areas for guests.

Skills

Leadership

Customer Service

Communication

Conflict Resolution

Time Management

Staff Supervision

Team Training

Operations Oversight

Education

High school diploma

Tools

iPad

Job description

Kids Empire seeks a hands-on Park Manager to lead daily operations, oversee staff, and ensure a safe, fun experience for families. You will open/close the park, manage schedules, hire and train team members, handle guest feedback, and coordinate birthday parties and vendor orders.

Ideal candidates have strong leadership, excellent communication, and the ability to work weekends and holidays in a fast-paced environment with children.