Park IT & POS Technician I

Carowinds; Charlotte (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

FREE admission to Carowinds and Cedar

Free tickets for friends and family

10% food discounts

20% merchandise discounts

Associate events

Job summary

Carowinds is seeking a Service Technician to support park operations by troubleshooting computer and point-of-sale programs, maintaining hardware and software, and delivering information systems technical support during park hours.

Responsibilities include installing and maintaining park business hardware/software, assisting with networking tasks, and supporting staff with PC-related hardware. Perks include free park admissions, guest tickets for friends and family, and retail discounts.

Qualifications

• You are a service-focused individual who enjoys helping park guests and associates.
• Experience with POS systems, networking, and PC hardware is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to work safely and make good judgments in a busy park environment.

Responsibilities

• Provide information systems technical support during park operation.
• Install and maintain park business and operational hardware and software.
• Administer network users and assist the staff's network administrator as needed.
• Install/maintain PC hardware and software including MS Office and other applications.

Skills

Customer service

People skills

Judgement and safety

Diversity/Inclusive teamwork

Passion for Carowinds

Availability including weekends/holid-

POS experience

Communication skills

Interpersonal skills

Organization

Tools

Point of sale

Networking

Personal computers and peripherals

Job description

Carowinds is seeking a Service Technician to support park operations by troubleshooting computer and point-of-sale programs, maintaining hardware and software, and delivering information systems technical support during park hours.

Responsibilities include installing and maintaining park business hardware/software, assisting with networking tasks, and supporting staff with PC-related hardware. Perks include free park admissions, guest tickets for friends and family, and retail discounts.