IT Support Technician — POS & Park Hardware

Carowinds; Huntersville (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Free admission to Carowinds and Cedar?

Free tickets for friends and family

10% discounts on food

20% discounts on merchandise

Associate-only events

Job summary

Carowinds, located in Huntersville, NC, is seeking a Service Technician to troubleshoot POS and computer systems and to install and maintain hardware and software across park operations.

You will gain hands-on experience with a variety of hardware and software, coordinate with Corporate on projects, and provide information systems support during park hours. The role requires 18+ and offers exciting perks like free park admission and merchandise discounts.

Qualifications

• You have experience with Point of Sale systems and computer hardware.
• Strong customer service orientation and ability to assist park guests and staff.
• Ability to work with diverse teams and handle troubleshooting in a dynamic park environment.

Responsibilities

• Provide information systems technical support during park operation and collaborate with Corporate on projects.
• Install and maintain park business and operational hardware and software.
• Administer network users and assist staff with network-related issues.
• Set up and support PC hardware, printers, and POS devices, including related peripherals.

Skills

POS

Networking

Personal computers

Peripheral hardware

Customer service

Tools

POS software

MS Office

PC hardware

Job description

Carowinds, located in Huntersville, NC, is seeking a Service Technician to troubleshoot POS and computer systems and to install and maintain hardware and software across park operations.

You will gain hands-on experience with a variety of hardware and software, coordinate with Corporate on projects, and provide information systems support during park hours. The role requires 18+ and offers exciting perks like free park admission and merchandise discounts.