Park Guest Services Specialist

State of Arkansas; Dardanelle (AR); On-site; USD 36,000 - 53,000; Full time

Job summary

The Park Specialist position with the State of Arkansas involves assisting in daily maintenance, visitor services, and conservation across state parks. You will ensure facilities and public areas are clean, safe, and accessible while delivering excellent customer service and information to guests.

Responsibilities include front desk operations, reservations, cash handling, merchandise support, and adherence to park policies. Weekend and holiday availability is required.

Qualifications

• Six months of experience in customer service, bookkeeping, retail operations, or related field.
• Excellent public relations and communication skills.
• Criminal background check required; weekend and holiday work is expected.
• Ability to operate a cash register and handle routine financial transactions.

Responsibilities

• Receives and confirms room reservations by phone, deposits, and front desk operations.
• Greet guests, register them, assign rooms, and ensure smooth check-in.
• Answer inquiries about park services, directions, and local attractions.
• Balance cash drawer, post charges, and prepare daily reports; monitor inventory.

Skills

Public service

Customer service

Cash handling

Office software

Inventory control

Team leadership

Tools

Accounting software

Database software

Inventory management systems

Job description

The Park Specialist position with the State of Arkansas involves assisting in daily maintenance, visitor services, and conservation across state parks. You will ensure facilities and public areas are clean, safe, and accessible while delivering excellent customer service and information to guests.

Responsibilities include front desk operations, reservations, cash handling, merchandise support, and adherence to park policies. Weekend and holiday availability is required.