Park Ambassador

Anakeesta, LLC.; Tennessee; Hybrid; USD 44,083,000 - 49,594,000; Full time

Benefits offered by this job

Free parking

Competitive pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Free admission for employees and IMD

Job summary

Anakeesta is hosting a Park Ambassador role at Gatlinburg, TN. You will welcome guests, educate them about Adventure Elements, and promote safety while guiding visitors through scenic experiences atop the Smokies. This position emphasizes customer service and teamwork in a dynamic outdoor setting.

You will work outdoors in varying weather, help guests with directions and photos, and uphold safety standards across multiple attractions in a mountain park environment.

Qualifications

• Must be 16 years or older.
• Strong communication and guest service skills.
• Enthusiastic, outgoing, and proactive personality.
• Ability to navigate uneven mountaintop terrain with ease.
• Comfortable working outdoors in all weather conditions.
• Availability to work days, evenings, weekends, and holidays.

Responsibilities

• Greet and educate guests about Adventure Elements including TreeVenture, BearVenture, Astra Lumina, and BirdVenture.
• Open and close adventure areas according to daily operating schedules.
• Monitor guest activity and ensure all safety protocols and guidelines are followed.
• Provide helpful park knowledge, wildlife facts, scenic recommendations, and photo opportunities.
• Serve as an approachable and reliable source of guest assistance throughout the day.
• Deliver clear safety instructions and confidently enforce posted regulations.
• Maintain a professional, friendly, and positive attitude—even during peak visitation times.
• Perform additional duties as assigned.

Skills

Guest service

Communication

Customer focus

Team player

Positive attitude

Job description

# Park AmbassadorAnakeesta - Gatlinburg, TN 37738## OverviewSalary Range$16.00 Hourly## DescriptionPark AmbassadorJob SummaryWant to be part of something SPECTACULAR in the Great Smoky Mountains? Imagine a rewarding role working with the nicest people, surrounded by breathtaking views atop Gatlinburg. As a Park Ambassador, you’ll be at the heart of our award-winning adventure park—welcoming guests, promoting safety, guiding them through our Adventure Elements, and helping create unforgettable experiences at the top of the Smokies.Responsibilities* Greet and educate guests about Adventure Elements including TreeVenture, BearVenture, Astra Lumina, and BirdVenture.* Open and close adventure areas according to daily operating schedules.* Monitor guest activity and ensure all safety protocols and guidelines are followed.* Provide helpful park knowledge, wildlife facts, scenic recommendations, and photo opportunities.* Serve as an approachable and reliable source of guest assistance throughout the day.* Deliver clear safety instructions and confidently enforce posted regulations.* Maintain a professional, friendly, and positive attitude—even during peak visitation times.* Perform additional duties as assigned.## QualificationsQualifications* Must be 16 years of age or older.* Strong communication and guest service skills.* Enthusiastic, outgoing, and proactive personality.* Ability to navigate uneven mountaintop terrain with ease.* Comfortable working outdoors in all weather conditions.* Availability to work days, evenings, weekends, and holidays.Physical Requirements* Able to lift up to 50 lbs.; ability to push, pull, grasp, kneel, stoop, climb, balance, crouch, and crawl.* Must be able to walk or stand for extended periods on uneven surfaces.* Must be able to safely lift, carry, and move materials independently and with team assistance when necessary.* Ability to perform physical tasks including pushing, pulling, grasping, bending, stooping, kneeling, climbing, and reaching overhead.* Must be able to stand and walk for extended periods, including on uneven surfaces and stairs.* Ability to safely handle heavy, bulky, or awkward items using proper lifting techniques and assistance as needed.* Capable of working in a physically demanding environment with frequent movement and manual labor activities.Perks of Working With Us* Work with an enthusiastic team and help create lasting memories.* Free parking.* Competitive pay.* Paid time off.* Medical, dental, and vision insurance.* Life insurance.* 401(k).* Free admission for employees and immediate family.* Employee discounts on food and merchandise.* Generous pass exchange program with area attractions.About UsAnakeesta is an award-winning adventure park that immerses guests in the natural beauty of the Smoky Mountains through thrilling experiences, scenic relaxation, and unforgettable moments. Whether you're guiding guests on their adventure or supporting the magic behind the scenes, your role makes a meaningful impact.