Zipline Guide

Anakeesta; Gatlinburg (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free parking

Competitive pay

Paid time off

Medical, dental, and vision Insurance

Life insurance

401K

Free employee admission

Employee discounts

Pass exchange program

Job summary

Anakeesta in Gatlinburg, TN is seeking Zipline Guides to lead guests and ensure a safe, exciting experience atop the Smokies. You will inspect gear, outfit guests, and deliver engaging safety briefings while maintaining a fun, welcoming atmosphere.

This physically demanding outdoor role requires readiness for all weather, the ability to project instructions clearly, and availability days, nights, weekends and holidays.

Qualifications

• No zipline experience required; training provided.
• Physically demanding; outdoors in all weather.
• Ability to project voice clearly for instructions.
• Availability: days, nights, weekends, and holidays.

Responsibilities

• Inspect zipline course, PPE, cables, and stations daily.
• Ensure areas are safe and report issues to Adventure Manager.
• Outfit guests in PPE per safety guidelines.
• Deliver safety briefings before each trip.
• Guide groups of 11+ guests through ziplines.
• Manage tour timing to meet schedules.
• Adhere to all company policies and procedures.
• Perform other duties as assigned.

Skills

Outdoor work

Physical fitness

Clear communication

Flexible schedule

Job description

Job Details

Job Location: Anakeesta - Gatlinburg, TN 37738

Salary Range: $17.12 Hourly

Soaring through the treetops is how you'll spend your day, making life-long memories along the way! Imagine a rewarding job, working with the nicest people, surrounded by the best views Gatlinburg has to offer! Our award-winning theme park creates unique outdoor experiences at the top of the Smoky Mountains and we want YOU to be a part of it!

Anakeesta is seeking Zipline Guides to lead and our guests and ensure they have an exciting and safe experience while visiting our Dueling Adventure Zipline. Teamwork is crucial in maintaining a motivating, enjoyable work environment and our Guides are responsible for thoroughly following safety procedures and should provide exceptional customer service. Our Zipline Guides get to experience all the beauty and splendor of the Smokies as they glide above the mountains – it's the perfect role for adrenaline enthusiasts!

Responsibilities

• Inspections of the zipline course and PPE; cables, platforms, harnesses, helmets, gear, etc. daily
• Ensure that all areas of the ziplines are free from any obstruction, safe, clean and report any issues and findings immediately to the Adventure Manager
• Outfit guests in proper PPE according to Anakeesta safety guidelines
• Give engaging and informative safety presentations to guests prior to each trip
• Safely and efficiently guide groups of guests (11+) through the ziplines
• Manage tour timing to meet operational time requirements
• Always adhere to company policies and procedures
• Other duties as assigned

Qualifications

• Never been on a zipline before? No prior experience needed! Anakeesta's training will teach you everything there is to know from safety, inspections, guest facilitation, and up to date safety standards.
• This is a physically demanding job, and you must enjoy working outside in all weather conditions.
• Should be able to project voice loudly to provide instructions to staff and guests
• Available to work days, nights, weekends and holidays

Physical Requirements

• Able to lift 50 lbs.; can push, pull, grasp, lift, kneel, stoop, climb, balance, crouch, crawl and stand for long periods of time.
• Must be able to pull another individual up to 300 feet on a zipline.
• Must be able to work at heights up to 100 feet
• Must weigh between 70-270 lbs for the zipline harness
• Manual dexterity to secure harnesses
• Must be able to stand and/or walk for long periods of time

Perks

• Work with an enthusiastic team and create lasting memories
• Free parking
• Competitive pay
• Paid time off
• Medical, dental, and vision Insurance
• Life insurance
• 401K
• Free admission for employees and their immediate family
• Employee discounts on food and merchandise
• Generous pass exchange program with area attractions