Paratransit Operations Manager: Route & Team Lead

Transdev North America, Inc.; Concord (CA); In loco; USD 95.000 - 115.000; Tempo pieno

Vantaggi offerti da questo lavoro

Two weeks vacation

Sick days

Holidays

401(k)

Medical insurance

Dental & Vision

Life insurance

Short-term disability

Long-term disability

Descrizione del lavoro

Transdev North America, Inc. in Concord, CA is seeking an Operations Manager to oversee daily transit operations, supervise drivers and dispatch staff, and ensure service targets are met while aligning with corporate policies.

The role requires a CDL with Passenger endorsement, strong communication, budgeting, and safety compliance. You will partner with maintenance, safety and training, and may operate a revenue vehicle if needed.

Competenze

• High school diploma or GED required.
• 3+ years of transit supervisory experience.
• Class B or higher CDL with Passenger endorsement and Air brake endorsement or ability to obtain one.
• Thorough knowledge of transit regulations and operations.
• Strong written and oral communication skills.
• Ability to organize and perform work efficiently with attention to detail.
• Ability to work with labor, handle grievances and negotiations.
• DOT drug testing and safety requirements.

Mansioni

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure all operation service requirements are met.
• Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates work performance and ensures timely completion of tasks.
• Assists in accident/incident investigations and supports safety and training personnel.
• Coordinates with safety and training to meet safety goals and directives.
• Develops Operations department budget.
• May operate a vehicle in revenue service, if necessary.
• Other duties as required.

Conoscenze

Staff supervision

Communication skills

Attention to detail

Organizational skills

Labor relations

Formazione

High school diploma or GED

Strumenti

Microsoft Word

Microsoft Excel

Relevant database programs

Descrizione del lavoro

Transdev North America, Inc. in Concord, CA is seeking an Operations Manager to oversee daily transit operations, supervise drivers and dispatch staff, and ensure service targets are met while aligning with corporate policies.

The role requires a CDL with Passenger endorsement, strong communication, budgeting, and safety compliance. You will partner with maintenance, safety and training, and may operate a revenue vehicle if needed.