Dispatch Supervisor - Transit Operations Lead

Transdev North America, Inc.; Concord (CA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Vacation: 2 weeks minimum

Sick days: 5

Holidays: 12 days (8 standard, 4 float

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Concord, CA, is seeking a Dispatch Supervisor to lead the dispatch team and ensure timely instructions for Operators. The role emphasizes safety, customer service, and efficient route coverage in a fully on-site setting.

Requirements include a high school diploma (GED acceptable), 2–3 years of transit supervisory experience, and strong communication skills. DOT drug testing applies where required.

Qualifications

• High school diploma or GED equivalent.
• 2–3 years of transit supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Subject to DOT drug testing and related regulations.

Responsibilities

• Responsible for ensuring efficient scheduling for optimal system performance.
• Oversees responsive, flexible, and effective dispatch operations.
• Ensure proactive communication with in-service drivers.
• Monitors focus lists (if applicable).
• Maintains drivers' and dispatchers' focus on daily systemwide priorities.
• Has immediate on-the-ground authority over dispatch operations.
• May recommend staff discipline to management or have authority to discipline staff directly.

Skills

Customer service

Safety

Communication

Supervision

Education

High school diploma or GED

Job description

Transdev in Concord, CA, is seeking a Dispatch Supervisor to lead the dispatch team and ensure timely instructions for Operators. The role emphasizes safety, customer service, and efficient route coverage in a fully on-site setting.

Requirements include a high school diploma (GED acceptable), 2–3 years of transit supervisory experience, and strong communication skills. DOT drug testing applies where required.