Paratransit Eligibility Specialist — ADA Advocate

Transdev; Chicago (IL); In loco; USD 36.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Vacation: 2 weeks minimum

Sick days: 5 days

Holidays: 12 days (8 standard, 4 float

401(k), medical, dental, vision, life,

Descrizione del lavoro

Transdev in Chicago, IL is seeking an ADA Eligibility Specialist to review ADA paratransit applications, conduct interviews, and perform functional assessments to determine eligibility for ADA services. The role supports the General Manager in passenger transit operations.

The position requires a bachelor’s degree and experience with ADA regulations, along with strong interviewing and documentation skills. Eligible candidates must be able to work in the United States and sustain confidential

Competenze

• Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or related field
• 3+ years of professional experience working with individuals with disabilities
• Experience with ADA regulations and sensitivity to disability issues
• Experience conducting information gathering related to ADA Paratransit eligibility
• Ability to use standardized evaluation tools and score per protocols
• Excellent organizational and multitasking skills
• Ability to work flexible hours and adapt to changing environments

Mansioni

• Determine final eligibility based on application, interview, and assessments
• Conduct in-person interviews to assess mobility and review supplemental information
• Determine required functional assessments to overcome mobility barriers
• Provide written eligibility determinations to Client within required timeframes
• Read and interpret ADA paratransit applications and forms
• Maintain applicant tracking logs and reports for Transdev and Client
• Build rapport with Transdev and Client personnel and provide high-quality customer service
• Participate in training, staff meetings, and community outreach as needed

Conoscenze

Interviewing

Assessment

Microsoft Office

ADA Regulations

Diversity & Inclusion

Communication

Confidentiality

Flexibility

Formazione

Bachelor’s degree in Social Services or related field

Certifications (COTA, OT, PT) acceptable in lieu of degree

Strumenti

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Descrizione del lavoro

Transdev in Chicago, IL is seeking an ADA Eligibility Specialist to review ADA paratransit applications, conduct interviews, and perform functional assessments to determine eligibility for ADA services. The role supports the General Manager in passenger transit operations.

The position requires a bachelor’s degree and experience with ADA regulations, along with strong interviewing and documentation skills. Eligible candidates must be able to work in the United States and sustain confidential