ADA Eligibility Specialist — Paratransit Access

COMTO; Lakewood (WA); On-site; USD 104,000 - 132,000; Full time

Benefits offered by this job

Wellness program

Tuition assistance

PERS retirement plans

Job summary

Pierce Transit is seeking an ADA Eligibility Analyst to review applications and determine eligibility for paratransit services in accordance with ADA requirements. You will interpret assessments, apply criteria consistently, and communicate determinations clearly to applicants and caregivers.

The role emphasizes attention to detail, sound judgment, and professional customer service. Strong collaboration with medical professionals and community partners is essential.

Qualifications

• Associate degree required; relevant field as listed.
• Three years of experience with people with disabilities or senior citizens preferred.
• Ability to review ADA eligibility documentation and apply regulations.

Responsibilities

• Review ADA eligibility applications and determine eligibility within established periods.
• Review and document eligibility information from applicants and professionals.
• Analyze medical terminology and functional capacity related to eligibility decisions.
• Inform applicants of eligibility decisions and appeal processes.
• Assist with data collection and reporting on eligibility trends.

Skills

Attention to detail

Communication

ADA knowledge

Collaboration

Organization

Education

Associate degree in Occupational Therapy, Social Work, or related field

Job description

Pierce Transit is seeking an ADA Eligibility Analyst to review applications and determine eligibility for paratransit services in accordance with ADA requirements. You will interpret assessments, apply criteria consistently, and communicate determinations clearly to applicants and caregivers.

The role emphasizes attention to detail, sound judgment, and professional customer service. Strong collaboration with medical professionals and community partners is essential.