Paratransit Appeals & Data Analyst — Remote Eligible

Metropolitan Transportation Authority; New York (NY); On-site; USD 71,000 - 121,000; Full time

Benefits offered by this job

Teleworking after 30 days

Job summary

Metropolitan Transportation Authority (MTA) New York City Transit is seeking a Staff Analyst I/II or Associate Staff Analyst to administer ADA Access-A-Ride eligibility appeals. The role involves processing appeals, scheduling hearings, communicating with appellants, and generating periodic reports on suspension and conduct data, with telework possible after 30 days.

Degree and experience requirements span multiple levels, from Master’s or JD with 1 year to a high school diploma with 7 years of

Qualifications

• Master's degree in economics, finance, accounting, business or public administration, or JD with one year related experience.
• Bachelor's degree and three years of related professional experience as described above.
• Associate degree or 60 credits with five years of related experience.
• Four-year high school diploma or equivalent with seven years of related experience.
• Combination of education and/or experience equivalent to items 1–4.

Responsibilities

• Process, investigate, and record receipt of eligibility and conduct suspension/termination appeals.
• Schedule appeal hearings and respond to appellants’ inquiries.
• Notify appellants of Appeals Board decisions and provide analysis and reporting.
• Generate monthly reports and handle requests for Access-A-Ride records.

Skills

Budget analysis

Public administration

Education

Master’s degree in economics, finance, accounting, business or public administration, or JD

Bachelor’s degree with 3 years related experience

Associate degree or 60 credits with 5 years related experience

High school diploma with 7 years related experience

Education/experience combination per description

Job description

Metropolitan Transportation Authority (MTA) New York City Transit is seeking a Staff Analyst I/II or Associate Staff Analyst to administer ADA Access-A-Ride eligibility appeals. The role involves processing appeals, scheduling hearings, communicating with appellants, and generating periodic reports on suspension and conduct data, with telework possible after 30 days.

Degree and experience requirements span multiple levels, from Master’s or JD with 1 year to a high school diploma with 7 years of