Staff Analyst Series

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 71,000 - 121,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) invites applications for a Staff Analyst position in the Access-A-Ride paratransit contracts management team. This on-site role supports contract management, bill preparation, and vendor performance monitoring in NYC.

Candidates typically hold advanced degrees or relevant experience as described in the posting, with duties including FOIL research, site visits, and handling taxi reimbursements within Paratransit guidelines.

Qualifications

• Master’s degree with relevant fields and one year of related professional experience.
• Bachelor’s degree and three years related professional experience.
• Associate degree and five years related professional experience.
• High school diploma and seven years related professional experience.
• Combination of education and/or experience equivalent to the levels above.

Responsibilities

• Assist contract managers in bill preparation/payment.
• Analyze and monitor reports for vendor performance.
• Support Contract Management Unit in vendor site visits, FOIL research, customer complaints monitoring, record retention, and other ad hoc projects.
• Process Taxi Reimbursement requests within Paratransit guidelines.

Skills

Excellent organizational skills

Effective writing skills and effective

MS Outlook, Excel, Word, PowerPoint, и

Utilize databases and provide analysis

Interpersonal, analytical, research &

Prioritize tasks and identify issues

Familiarity with Paratransit

Education

Master's degree or JD in relevant fields

Bachelor's degree + 3 years related experience

Associate degree + 5 years related experience

High school diploma + 7 years related experience

Combination of education/experience as described

Job description

Job Information

• Title: Staff Analyst Series (Rep) - OA


• Authority: OA


• Department: Paratransit


• Division/Unit: Contract Management


• Location: 33-00 Northern Blvd, Long Island City, NY 11101


• Hours: Various


• Reporting Manager: Director, Contracts Management


• Compensation: OA - Rep


• Staff Analyst I (Rep) - OA: $71,203 - $84,295


• Staff Analyst II (Rep) - OA: $82,673 - $92,077


• Assoc Staff Analyst (Rep) - OA: $93,453 - $121,004

Position Summary

MTA New York City Transit’s Access-A-Ride (AAR) paratransit service is a federally mandated service in accordance with the Americans with Disabilities Act (ADA) of 1990, providing shared-ride transportation for persons who are unable to use the fixed route system of public buses and subways for some or all their trip due to their disability.

Responsibilities

Assist contract managers in the development of bill preparation/payment according to New York City Transit (NYCT) contractual agreement. Analyze and monitor reports for vendor performance. Support Contract Management Unit in vendor site visits, meetings, FOIL requests research, customer complaints monitoring, record retention, and other ad hoc projects. The candidates may also be required to process Taxi Reimbursement requests within Paratransit guidelines.

Education and Experience

Associate Staff Analyst:

• A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or


• A baccalaureate degree from an accredited college or university and three years of satisfactory full [1] time professional experience in the areas described in \"1\" above; or


• An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above; or


• A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above; or


• A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.

Staff Analyst I & Staff Analyst II

• A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or


• A baccalaureate degree from an accredited college or university and two years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or


• An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in \"2\" above; or


• A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in \"2\" above; or


• A combination of education and/or experience equivalent to \"1\", \"2\", \"3\", or \"4\" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.

Desired Skills

• Excellent organizational skills.


• Effective writing skills and effective verbal communication skills.


• Proficient in MS Outlook, Excel, Word, PowerPoint, and Teams.


• Ability to utilize databases and provide analysis to develop reports.


• Excellent interpersonal, analytical, research and problem-solving skills


• Ability to ascertain critical operational and functional issues and prioritize tasks accordingly.


• Familiarity with Paratransit operations.

Selection Method

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

Additional Information

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve. To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.