Staff Analyst Series (Rep) - OA

Metropolitan Transportation Authority; New York (NY); On-site; USD 71,000 - 121,000; Full time

Benefits offered by this job

Teleworking after 30 days

Job summary

Metropolitan Transportation Authority (MTA) New York City Transit is seeking a Staff Analyst I/II or Associate Staff Analyst to administer ADA Access-A-Ride eligibility appeals. The role involves processing appeals, scheduling hearings, communicating with appellants, and generating periodic reports on suspension and conduct data, with telework possible after 30 days.

Degree and experience requirements span multiple levels, from Master’s or JD with 1 year to a high school diploma with 7 years of

Qualifications

• Master's degree in economics, finance, accounting, business or public administration, or JD with one year related experience.
• Bachelor's degree and three years of related professional experience as described above.
• Associate degree or 60 credits with five years of related experience.
• Four-year high school diploma or equivalent with seven years of related experience.
• Combination of education and/or experience equivalent to items 1–4.

Responsibilities

• Process, investigate, and record receipt of eligibility and conduct suspension/termination appeals.
• Schedule appeal hearings and respond to appellants’ inquiries.
• Notify appellants of Appeals Board decisions and provide analysis and reporting.
• Generate monthly reports and handle requests for Access-A-Ride records.

Skills

Budget analysis

Public administration

Education

Master’s degree in economics, finance, accounting, business or public administration, or JD

Bachelor’s degree with 3 years related experience

Associate degree or 60 credits with 5 years related experience

High school diploma with 7 years related experience

Education/experience combination per description

Job description

Administrative & ClericalLong Island City,NY

33-00 Northern Blvd, Long Island City, NY 11101

Hours:

8:00am - 4:00pm

Telework (if Applicable):

Sr. Director Eligibility & Conduct Appeals

Deadline (if Applicable):

Compensation\Authority - Union

OA - TWU

Staff Analyst I

$71,203 - $84,295

Staff Analyst II

$82,673 - $92,077

Associate Staff Analyst

$93,453 - $121,004

This position is eligible for Teleworking after your first 30 days in the role.

POSITON SUMMARY:

MTA New York City Transit’s Access‑A‑Ride (AAR) paratransit service is a federally mandated service in accordance with the Americans with Disabilities Act (ADA) of 1990, providing shared-ride transportation for persons who are unable to use the fixed route system of public buses and subways for some or all their trips due to their disability.

RESPONSIBILITIES:

The selected candidate will process, investigate, and record receipt of completed Eligibility and Conduct Suspension/Termination Appeal forms, schedule appeal hearings, respond to appellants’ inquiries, notify appellants of the Appeals Boards’ decisions, provide analysis, oversight and reporting of both eligibility and conduct suspensions’ appeals data, generate monthly reports, and process requests for Access-A-Ride records.

EDUCATION AND EXPERIENCE:

Associate Staff Analyst

1. A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or

2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time professional experience in the areas described in "1" above; or

3. An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above; or

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above; or

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above.

College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of