ADA Paratransit Eligibility Evaluator

MTM Transit; Commerce (CA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holidays

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit in Commerce, CA is seeking a Mobility Assessment Evaluator (MAE) to review ADA paratransit applications, conduct interviews, and perform functional assessments to determine eligibility.

You will maintain documentation, provide final eligibility determinations to the client, and collaborate with Quality Assurance and leadership teams. The role requires a bachelor’s degree, ADA knowledge, and strong organizational skills; a comprehensive benefits package is offered.

Qualifications

• Bachelor’s degree required or relevant experience per contract specs
• 3+ years professional experience working with individuals with disabilities
• Knowledge of ADA regulations and sensitivity to disability issues

Responsibilities

• Determine final eligibility based on application, interview, and assessments
• Conduct in-person interviews to assess mobility capabilities
• Determine required functional assessments for applicants
• Provide written eligibility determinations within contract timelines
• Maintain accurate documentation and case notes
• Input information into Client software (Trapeze) and other systems
• Communicate with MTM and Client personnel with high-quality customer service
• Participate in staff meetings and community outreach as needed

Skills

Interviewing skills

Assessment

Observational skills

Communication

Multitasking

Confidentiality

Team collaboration

Education

Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or related field

Certifications: COTA, OT, PT (optional)

Tools

Microsoft Office Suite

Job description

MTM Transit in Commerce, CA is seeking a Mobility Assessment Evaluator (MAE) to review ADA paratransit applications, conduct interviews, and perform functional assessments to determine eligibility.

You will maintain documentation, provide final eligibility determinations to the client, and collaborate with Quality Assurance and leadership teams. The role requires a bachelor’s degree, ADA knowledge, and strong organizational skills; a comprehensive benefits package is offered.