Analyst Series - Operations Support

Metropolitan Transportation Authority; New York (NY); On-site; USD 71,000 - 125,000; Full time

Job summary

Metropolitan Transportation Authority seeks an Analyst Series – Operations Support in New York to apply analytical and professional skills to support the Department of Buses mission. You will engage in multiple initiatives to ensure efficient use of resources and support safe, reliable service for riders.

The role involves designing analyses, producing management reports, and collaborating with partners on process improvements and strategic initiatives.

Qualifications

• Master’s or bachelor’s degree with relevant budget/financial experience.
• Experience in management science, operations research, or fiscal analysis is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Design, structure, and own quantitative and qualitative analyses.
• Gather, evaluate and synthesize data into management reports and recommendations.
• Identify major issues, design solutions, and quantify bottom-line impact.

Skills

Analytical skills

Financial analysis

Report writing

Education

Master’s degree in economics, finance, accounting, business or public administration

Bachelor’s degree with 3+ years of experience in budget/financial administration

Tools

Microsoft Excel

Microsoft Office

Job description

Description

JOB INFORMATION

Title

Analyst Series –Operations Support

Authority

TA/OA/MTA Bus

Department

Regional Bus Company

Division/Unit

Location:

East New York Depot – 25 Jamacia Ave, Brooklyn

Hours

Various

Telework (if Applicable)

Reporting Manager (if Applicable):

Multiple

Deadline (if Applicable)

Compensation\Authority - Union

• Associate Staff Analyst: $96,568 - $125,031 (new hire rate: $83,971)
• $93,453 –$121,004
• $92,998 –$120,414
• Staff Analyst II: $85,425 -$95,142(new hire rate: $74,284)
• $82,673 –$92,077
• $82,271– $91,627
• Staff Analyst I: $73,571 -$87,099 (new hire rate: $63,972)
• $71,203 -$84,295
• $70,856 –$83,882

Positon Summary

The successful candidate willutilizetheir analytical and professional skills and abilities tofacilitatethe Department of Buses mission of providing safe,reliableand cost-effective service to our ridership. Candidates will be involved in multiple initiatives that ensure that we manage our financial resources in a sustainable and effective manner.

Responsibilities

Analytics & Business Management

• Design, structure, and “own” quantitative and qualitative analyses
• Provide analytical support by performing a broad range of complex, quantitative / qualitative activities
• Gather,evaluateand synthesize data into management level reports and actionable recommendations

Project Management & Process Improvement

• Identifymajor issuesand actionable opportunities, design solutions, and quantify potential bottom-line impact
• Synthesize findings, develop recommendations, and help present to senior management
• Audit depot and division processes to ensure compliance with planned strategic initiatives related to availability improvements Client & Thought Leadership
• Advise and influence functional partners (e.g., labor Relations, legal), senior leaders and operations management / staff on key business decisions and major change initiatives
• Build trusted advisor relationships with key partners / stakeholders
• Lead interview campaigns, working sessions, and senior client presentations

Education And Experience

Associate Staff Analyst:

• A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or
• A baccalaureate degree from an accredited college or university and three years of satisfactoryfull [1] timeprofessional experience in the areas described in "1" above; or
• An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above; or
• A four-year high school diploma or its educational equivalent approved by aState’sdepartment of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above; or
• A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.

Staff Analyst I & Staff Analyst II

1

• A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or
• A baccalaureate degree from an accredited college or university and two years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
• An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above; or

4

A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or

5

A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.

Special Note

To be eligible for placement in Assignment Level II, individuals must have, after meeting theminimumrequirements, oneadditionalyear of professional experience as described in "2" above.

Desired Skills

• Excellent interpersonal skills, ability tointerface effectively withsenior management, staff, and MTA affiliates and external organizations.
• Strong problem-solving skills.
• Excellent verbal and written communication skills.
• Strong PC skills includingproficiencyin Microsoft Office.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

Other Information

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles:Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Pleaseindicatein your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed informationregardingthe 55-a Program, please visit the following linkhttps://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA networkcomprisesthe nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Additional Information

Final salary isdeterminedexperience, skillset, and alignment with compensation practices. The posted rangereflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of servicein their current role prior to applying. Additionally, eligibility to interview is contingent uponmaintainingasatisfactory record of job performance, attendance, and disciplinary conduct.Pursuant tothe New York State Public Officers Law & the MTA Code of Ethics, all employees who hold apolicymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission onEthics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.