Analyst Series - Operations Support

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 85,000 - 95,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) is seeking an Analyst Series – Operations Support to support the Regional Bus Company at East New York Depot. The role emphasizes designing quantitative analyses and providing senior-management level insights to improve reliability and cost efficiency.

The Associate Staff Analyst/Staff Analyst I-II levels require strong analytical capabilities, data synthesis, and collaboration with labor relations and legal teams.

Qualifications

• Excellent interpersonal skills, ability to interface effectively with senior management, staff, and MTA affiliates and external organizations.
• Strong problem-solving skills.
• Excellent verbal and written communication skills.
• Strong PC skills including proficiency in Microsoft Office.

Responsibilities

• Design, structure, and “own” quantitative and qualitative analyses.
• Provide analytical support by performing a broad range of complex, quantitative / qualitative activities.
• Gather, evaluate and synthesize data into management level reports and actionable recommendations.
• Identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line impact.
• Synthesize findings, develop recommendations, and help present to senior management.
• Audit depot and division processes to ensure compliance with planned strategic initiatives related to availability improvements.
• Advise and influence functional partners (e.g., labor relations, legal), senior leaders and operations management / staff on key business decisions and major change initiatives.
• Build trusted advisor relationships with key partners / stakeholders.
• Lead interview campaigns, working sessions, and senior client presentations.

Skills

Interpersonal skills

Problem-solving

Verbal & written communication

Microsoft Office proficiency

Education

Master’s degree in economics/finance/accounting/public administration

Bachelor’s degree + 2 years professional experience

Associate degree + 4 years professional experience

High school diploma + 7 years professional experience

Combination of education and/or experience

Tools

Microsoft Office Suite

Job description

Description

Job Information:

Title: Analyst Series –Operations Support

Authority: TA/OA/MTA Bus

Department: Regional Bus Company

Division/Unit:

Location: East New York Depot – 25 Jamacia Ave, Brooklyn

Hours: Various

Telework (if Applicable):

Reporting Manager (if Applicable): Multiple

Deadline (if Applicable):

Compensation Authority - Union

TA - OSA

OA - TWU

MTA BC –TWU

Associate Staff Analyst

$96,568 - $125,031 (new hire rate: $83,971)

$93,453 –$121,004

$92,998 –$120,414

Staff Analyst II

$85,425 -$95,142 (new hire rate: $74,284)

$82,673 –$92,077

$82,271 – $91,627

Staff Analyst I

$73,571 -$87,099 (new hire rate: $63,972)

$71,203 -$84,295

$70,856 –$83,882

POSITON SUMMARY:

The successful candidate will utilize their analytical and professional skills and abilities to facilitate the Department of Buses mission of providing safe, reliable and cost-effective service to our ridership. Candidates will be involved in multiple initiatives that ensure that we manage our financial resources in a sustainable and effective manner.

RESPONSIBILITIES:

• Design, structure, and “own” quantitative and qualitative analyses
• Provide analytical support by performing a broad range of complex, quantitative / qualitative activities
• Gather, evaluate and synthesize data into management level reports and actionable recommendations
• Identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line impact
• Synthesize findings, develop recommendations, and help present to senior management · Audit depot and division processes to ensure compliance with planned strategic initiatives related to availability improvements Client & Thought Leadership
• Advise and influence functional partners (e.g., labor Relations, legal), senior leaders and operations management / staff on key business decisions and major change initiatives
• Build trusted advisor relationships with key partners / stakeholders
• Lead interview campaigns, working sessions, and senior client presentations

EDUCATION AND EXPERIENCE:

Associate Staff Analyst:

• A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or
• A baccalaureate degree from an accredited college or university and three years of satisfactory full [1] time professional experience in the areas described in "1" above; or
• An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above; or
• A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above; or
• A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.

Staff Analyst I & Staff Analyst II

• A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or
• A baccalaureate degree from an accredited college or university and two years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
• An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above; or
• A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or
• A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.

Special Note:

To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

DESIRED SKILLS:

• Excellent interpersonal skills, ability to interface effectively with senior management, staff, and MTA affiliates and external organizations.
• Strong problem-solving skills.
• Excellent verbal and written communication skills.
• Strong PC skills including proficiency in Microsoft Office.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.