Paralegal Support Manager: Lead Legal Teams & Growth

Troutman Pepper; Richmond (CA); Sur place; USD 135 000 - 180 000; Plein temps

Résumé du poste

Troutman Pepper seeks a Paralegal Support Manager to lead paralegal staff across Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking groups. You will oversee hiring, onboarding, and ongoing staff development to ensure top-tier client support.

You will partner with HR and Practice Management to assign resources, monitor performance metrics, and drive continuous improvement in service delivery while maintaining strong team morale and collaboration.

Qualifications

• Bachelor’s degree or equivalent in experience and/or training.
• Experience leading large legal support teams or a paralegal manager role.
• Experience managing resources across multiple individuals, locations, and priorities.

Responsabilités

• Plans, directs, and manages all aspects of paralegal staff management, including hiring, development, direct supervision, and performance management.
• Collaborates with the Paralegal Support Administrator to assign resources, manage schedules, and make compensation decisions.
• Develops understanding of practice group operations and ensures paralegal staff have the right skills and training.
• Monitors paralegal performance metrics to identify trends and improve service delivery to clients.
• Conducts regular check-ins with paralegal staff and attorneys, with HR guidance for coaching and career development.
• Collaborates with Legal Support Administration managers to assign work for efficiency and effectiveness.
• Works with management to improve work relationships, morale, productivity and retention; supports team-building and site initiatives.
• Demonstrates strong leadership, communication, and relationship-building abilities.

Connaissances

Leadership

Team management

Communication

Change management

Formation

Bachelor's degree or equivalent

Description du poste

Troutman Pepper seeks a Paralegal Support Manager to lead paralegal staff across Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking groups. You will oversee hiring, onboarding, and ongoing staff development to ensure top-tier client support.

You will partner with HR and Practice Management to assign resources, monitor performance metrics, and drive continuous improvement in service delivery while maintaining strong team morale and collaboration.