Paralegal Support Manager — Lead Legal Operations & Talent

Troutman Pepper; San Diego (CA); On-site; USD 135,000 - 180,000; Full time

Job summary

Troutman Pepper is seeking a Paralegal Support Manager to oversee paralegal functions for Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking teams in the San Diego office.

You will hire, onboard, and develop paralegal staff, assign resources, and ensure appropriate skills to support complex client work. Collaboration with HR and practice management is essential for success.

Qualifications

• Demonstrated experience managing large legal support teams or as a paralegal manager in a large law firm.
• Experience leading resources across multiple individuals in various locations or priorities.
• Strong collaboration and communication skills in a professional services environment.
• Bachelor’s degree or equivalent in experience and/or training.

Responsibilities

• Plans, directs, and manages all aspects of paralegal staff management, including hiring, development, supervision, and performance management.
• Provides leadership to paralegal staff, assigns resources, manages schedules, and coordinates with HR for policy guidance.
• Ensures staff have the right skills and training to support the practice groups’ needs.
• Monitors paralegal performance metrics and develops strategies to improve service delivery to clients.
• Improves work relationships, morale, productivity, and retention through leadership and engagement activities.

Skills

Paralegal management

Legal staff leadership

Resource allocation

Performance management

Hiring and onboarding

Education

Bachelor’s degree

Job description

Troutman Pepper is seeking a Paralegal Support Manager to oversee paralegal functions for Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking teams in the San Diego office.

You will hire, onboard, and develop paralegal staff, assign resources, and ensure appropriate skills to support complex client work. Collaboration with HR and practice management is essential for success.