Paralegal Support Lead — Legal Operations

Troutman Pepper Locke LLP; Dallas (TX); On-site; USD 135,000 - 180,000; Full time

Job summary

Troutman Pepper Locke LLP in Dallas seeks a Paralegal Support Manager to lead the paralegal teams across Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking. You will oversee hiring, onboarding, development, and performance, partnering with HR to align resources with client work.

The role emphasizes collaboration, workflow optimization, and staff mentoring to improve service delivery.

Qualifications

• Demonstrated experience managing large legal support teams.
• Experience leading resources in multiple locations.
• Strong leadership and supervisory skills.
• Excellent written and verbal communication.
• Ability to relate to all levels and influence.
• Flexibility to manage change in a fast-paced environment.

Responsibilities

• Plan, direct, and manage paralegal staff, with HR partnership.
• Lead with paralegal staff assignments, schedules, and performance.
• Ensure right skills and training for practice groups.
• Analyze performance metrics to improve service delivery.
• Conduct regular check-ins with staff and attorneys.
• Collaborate with Legal Support Administration managers for efficiency.
• Support morale, engagement, and site initiatives.

Skills

Paralegal management

Legal team leadership

Cross-functional collaboration

Communication skills

Change management

Education

Bachelor's degree or equivalent

Job description

Troutman Pepper Locke LLP in Dallas seeks a Paralegal Support Manager to lead the paralegal teams across Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking. You will oversee hiring, onboarding, development, and performance, partnering with HR to align resources with client work.

The role emphasizes collaboration, workflow optimization, and staff mentoring to improve service delivery.