Paralegal Support Lead — Banking & Restructuring

Troutman Pepper Locke LLP; Atlanta (GA); On-site; USD 135,000 - 180,000; Full time

Job summary

Troutman Pepper Locke LLP is seeking a Paralegal Support Manager to lead paralegal teams across Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking. You will oversee hiring, development, and performance, ensuring lawyers have skilled support tailored to client work.

You will partner with HR and Practice Management to allocate resources, manage schedules, and drive service excellence in a fast-paced, collaborative environment.

Qualifications

• Experience leading large paralegal teams in a law firm or professional services environment.
• Ability to manage resources across multiple locations and priorities.
• Strong written and verbal communication with discretion.

Responsibilities

• Plans, directs, and manages all aspects of paralegal staff management, including hiring, development, direct supervision, and performance management, in partnership with HR.
• Provides leadership to assigned practice group paralegal staff, allocates resources, manages schedules, and aligns with practice management and HR.
• Develops understanding of practice group operations and ensures staff have necessary skills and training.
• Monitors paralegal performance metrics to identify trends and improve service delivery.
• Conducts regular check-ins with paralegal staff and attorneys, guiding policy interpretation and career development.
• Collaborates with Legal Support Administration managers to assign work for optimal efficiency.

Skills

Paralegal management

Staff development

Resource allocation

Performance management

Legal operations

Education

Bachelor’s degree or equivalent

5+ years management experience

Job description

Troutman Pepper Locke LLP is seeking a Paralegal Support Manager to lead paralegal teams across Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking. You will oversee hiring, development, and performance, ensuring lawyers have skilled support tailored to client work.

You will partner with HR and Practice Management to allocate resources, manage schedules, and drive service excellence in a fast-paced, collaborative environment.