Strategic Paralegal Support Lead - Legal Operations

Troutman Pepper Locke LLP; Virginia Beach (VA); On-site; USD 135,000 - 180,000; Full time

Job summary

Troutman Pepper Locke LLP in Virginia Beach is seeking a Paralegal Support Manager to lead paralegal teams within Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking. The role covers hiring, onboarding, supervision, and staff development to ensure lawyers have skilled support for client work.

The successful candidate will partner with HR and Practice Management to align resources, manage performance, and drive efficiency while upholding firm standards and client

Qualifications

• Bachelor’s degree or equivalent in experience and/or training.
• Minimum five (5) years of progressive management experience in a legal/professional services environment.
• Demonstrated experience managing large legal support teams or working as a paralegal manager or team lead in a large law firm or professional services firm.
• Experience leading resources supporting multiple individuals in multiple locations and/or priorities.
• Strong supervisory skills as well as excellent written and verbal communication skills.
• Understanding of practice level technology is a plus.

Responsibilities

• Plans, directs, and manages all aspects of paralegal staff management, including hiring, development, direct supervision, and performance management.
• Provides leadership and direction to assigned practice group paralegal staff, including assignment of resources and schedules.
• Develops understanding of practice group operations and ensures staff have right skills and training.
• Monitors and analyzes performance metrics to identify trends and improve service delivery to clients.
• Conducts regular check-ins with paralegal staff and attorneys, coordinating with HR for policy guidance and development.
• Collaborate with managers of the Legal Support Administration teams to assign work for optimal efficiency.
• Supports employee engagement through team building and site initiatives.
• Demonstrates ability to build productive relationships and communicate effectively.

Skills

Leadership

Team management

Communication

Collaboration

Legal support

Education

Bachelor’s degree or equivalent

Tools

Practice management software

Legal tech tools

Job description

Troutman Pepper Locke LLP in Virginia Beach is seeking a Paralegal Support Manager to lead paralegal teams within Bankruptcy + Restructuring, Consumer Financial Services, and Finance + Banking. The role covers hiring, onboarding, supervision, and staff development to ensure lawyers have skilled support for client work.

The successful candidate will partner with HR and Practice Management to align resources, manage performance, and drive efficiency while upholding firm standards and client