Paint Wholesale Specialist: Expert Customer Solutions

Sherwin-Williams; Richmond (VA); On-site; USD 19,000 - 30,000; Full time

Job summary

Sherwin-Williams is seeking a Wholesale Product Specialist to assist commercial paint customers, identify needs, answer product questions, and recommend solutions. You will resolve customer concerns promptly and help achieve store sales goals while keeping products up-to-date with features and quality standards.

Responsibilities include in-person and phone support, processing transactions, maintaining order files, tinting and mixing products, and assisting with deliveries as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work without sponsorship now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Clean store equipment
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Suggest ways to improve sales

Skills

Customer service

Bilingual

Delivery experience

Paint sales

Tinting equipment

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams is seeking a Wholesale Product Specialist to assist commercial paint customers, identify needs, answer product questions, and recommend solutions. You will resolve customer concerns promptly and help achieve store sales goals while keeping products up-to-date with features and quality standards.

Responsibilities include in-person and phone support, processing transactions, maintaining order files, tinting and mixing products, and assisting with deliveries as needed.