Paint Store Customer Success Specialist

Sherwin-Williams; Roanoke (VA); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Sherwin-Williams Roanoke Store #5008 seeks a Customer Service Specialist to assist retail and wholesale customers, recommend products, and help meet store sales goals. You will work on-site at 674 Electric Rd, Roanoke, VA, handling transactions, stocking, and maintaining display integrity.

The role emphasizes excellent customer service, product knowledge, and teamwork, with potential for growth and daily interaction with diverse customers.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have valid, unrestricted driver's license.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

• Provide excellent customer service and meet sales goals.
• Assist customers in person and over the phone to determine needs.
• Process sales transactions accurately per policies.
• Maintain store displays and inventory accuracy.
• Stock shelves and assist with deliveries as needed.
• Stay knowledgeable about products and options.

Skills

Customer service

Sales skills

Cash handling

Communication

Education

High School diploma or GED

Tools

Tinting equipment

POS system

Job description

Sherwin-Williams Roanoke Store #5008 seeks a Customer Service Specialist to assist retail and wholesale customers, recommend products, and help meet store sales goals. You will work on-site at 674 Electric Rd, Roanoke, VA, handling transactions, stocking, and maintaining display integrity.

The role emphasizes excellent customer service, product knowledge, and teamwork, with potential for growth and daily interaction with diverse customers.