Paint Store Customer Service & Sales Pro

Sherwin-Williams; Winston-Salem (NC); On-site; USD 20,000 - 28,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #3326 in Winston-Salem, NC. The role focuses on assisting wholesale and retail customers, answering questions, and recommending the right solutions while aiming to meet sales goals.

The position requires excellent customer service, the ability to lift up to 70 lbs, and the willingness to work evenings and weekends. Bilingual Spanish language skills are a plus for this role.

Qualifications

• Must be at least eighteen years old.
• Authorized to work in the United States without sponsorship now or in the future.
• Able to lift up to 70 lbs. and perform moderate physical tasks.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Spanish language

Communication

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist for Store #3326 in Winston-Salem, NC. The role focuses on assisting wholesale and retail customers, answering questions, and recommending the right solutions while aiming to meet sales goals.

The position requires excellent customer service, the ability to lift up to 70 lbs, and the willingness to work evenings and weekends. Bilingual Spanish language skills are a plus for this role.