Paint Store Customer Success Specialist

The Sherwin-Williams Company; Hilton Head Island (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in Hilton Head Island, SC is hiring a Full-time Customer Service Specialist for Store #702744 at 108 Arrow Rd. You will assist customers, recommend products, process sales, and help maintain store standards.

Ideal candidates are at least 18, legally eligible to work in the United States, able to lift up to 70 lbs, and willing to work evenings and weekends. Experience in retail or paint is a plus; training is provided.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Product knowledge

Multilingual communication

Teamwork

Attention to detail

Education

High School diploma or GED

Tools

Tinting equipment

Cash register system

Job description

The Sherwin-Williams Company in Hilton Head Island, SC is hiring a Full-time Customer Service Specialist for Store #702744 at 108 Arrow Rd. You will assist customers, recommend products, process sales, and help maintain store standards.

Ideal candidates are at least 18, legally eligible to work in the United States, able to lift up to 70 lbs, and willing to work evenings and weekends. Experience in retail or paint is a plus; training is provided.