Paint Store Customer Advisor

Sherwin-Williams; Charleston (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

Sherwin-Williams in Charleston, SC is seeking a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend products. This full-time role emphasizes accuracy in sales transactions and maintaining product displays.

You will work at Store #2728, 472 Meeting Street, Charleston, SC 29403, with potential for evening and weekend shifts. Knowledge of paint products and bilingual ability are valued. Sherwin-Williams is an Equal Opportunity employer.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees must have a “meets expectations” rating and completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Bilingual Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Charleston, SC is seeking a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend products. This full-time role emphasizes accuracy in sales transactions and maintaining product displays.

You will work at Store #2728, 472 Meeting Street, Charleston, SC 29403, with potential for evening and weekend shifts. Knowledge of paint products and bilingual ability are valued. Sherwin-Williams is an Equal Opportunity employer.